Complaint·September 17, 2025

(Continued from LIC 9099 p.1) A staff witness to the incident of concern denied that R2 threatened R1 during the interaction. Staff additionally stated that since admission, R1 had a longstanding pattern of misinterpreting interactions and conversations with other people, and then making accusations against that person. Staff members denied that R2 caused a hostile environment for other residents. During an unannounced facility visit LPA separately and privately interviewed R1 and R2. Both residents acknowledged that they did not get along and had agreed to stay away from each other and not interact. Both residents denied that they had ever had a physical altercation. R2 stated that all prior verbal altercations with R1 were instigated by R1. R1 informed that the verbal altercation caused R1 to feel threatened by natural and inanimate objects. R1 stated that they felt safe living at the facility. An attempt was made to contact an outside advocacy agency familiar with the facility; requests for interview were not returned. Records review revealed that the facility conducted an internal investigation regarding the verbal altercation between R1 and R2. The documentation showed that R2 denied threatening R1, informing that R1 initiated the altercation. The document further showed that the residents were advised to keep apart from each other and notify a staff member immediately if a future incident were to occur. No records were found to show that the residents had a physical altercation or that any injuries had occurred during the incident. Based on interviews, direct LPA observations and records review, a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with Kitchen Supervisor Andres Barragan, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.