Complaint·October 1, 2025

R2 is paralyzed on one side of their body, R2 admitted they were flailing their one operational hand and leg at R1 but uncertain if they made contact. Staff stated they entered the room and R1 and R2 were having a disagreement about the door being opened or closed. R2 has a history of wanting the door to remain closed all day. Staff confirmed they did not witness R2 hit or kick R1. Staff explained they would have intervened if there was any physical altercation. The facility does not provide one on one supervision. Staff addressed the ongoing concern between the two residents not agreeing with the status of the door. Therefore, the facility took action by relocating R1 to a private room to avoid further conflict. During the course of the investigation, interviews were conducted, and records were reviewed. Investigation revealed inconsistent statements and information obtained did not present a preponderance of evidence to support or corroborate the allegation. The allegation was deemed unsubstantiated. An exit interview was conducted via telephone and a copy of this report along with Licensee Rights (LIC 9058 03/22) were emailed to Administrator, Rocio Granda. [See LIC 811 Confidential Names List to identify Resident #1 and Resident #2]