Complaint·January 29, 2026

(Continued from LIC9099 p.1) Staff informed that all residents had locks on their doors with their own personal key and residents were aware of their right to lock their doors. R2 was interviewed during the visit. R2 informed hearing that someone had been going gone into resident rooms. R2 stated that they had been accused of it, but they did not recall entering other resident rooms. R2 stated that they get along with other residents at the facility and have not had altercations with other residents. Attempts were made to interview R1, however R1 was not able to be interviewed. Outside source interview from an advocacy agency representative did not corroborate the allegation. The outside source informed that staff cared for residents well and intervened regarding resident dynamics. The outside source did not express concerns regarding resident care at the facility. Records review did not give evidence that the event occurred. No incident reports were found to show that any notable altercation had occurred between R1 and R2. The facility's House Rules showed that residents sign, upon admission, regarding respectful behavior expectations at the facility. During an unannounced facility visit LPA directly observed resident rooms on both floors of the facility. LPA observed resident rooms in various states of their doors being opened, closed, occupied, and unoccupied. LPA did not observe any residents entering rooms or any residents who were unhappy with the positioning of their doors. LPA directly observed R2 during the facility visit. LPA observed R2 sitting solitary at different locations at the facility without issue or aggression. Based on interviews, direct LPA observations and records review, a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with Administrator Rocio Granda, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.