complaint·July 18, 2024

Continued from 90999 Regarding the allegation of Licensee did not meet resident's grooming needs, evidence obtained from residents Physician's Report (dated March 2023 ) indicates that Resident #1(R1) required assistance with oral care and dressing and bathing. Based on evidence obtained from R1s records, it is revealed that as part of their behavior, as a result of their medical diagnosis, consisted of resisting assistance from staff when it came to hygiene care. Interviews with outside sources confirm combative behavior when assisting R1 with ADL's.. The facility “resident Care notes” documented on numerous occasions how R1 would be aggressive and resistant to staff attempting to provide hygiene and oral care. Under regulations, residents of RCFE’s have the right to be free from “interference, coercion, discrimination, and retaliation in exercising their rights,” rights of which include “daily living functions” with the Department. Regarding the allegation of Licensee did not maintain a comfortable temperature for residents in care. LPA observation on 6/13/2024 and on 7/18/2024 individual room temperatures in a range of 70 degrees Fahrenheit to 75 degrees Fahrenheit. Under regulations, residents of RCFE’s shall provide a comfortable temperature for residents. Regarding the allegation Licensee did not seek medical attention for resident. Interviews with OS1 and staff reveal R1 was with outside the RCFE’s physical house when OS1 felt R1 was not responding well. Staff assisted R1 back inside facility and followed protocol for medical assistance.. Based on LPA's interviews, record reviews, and observation there is not a preponderance of evidence to prove alleged violations occurred, therefore the allegations are unsubstantiated. An exit interview was conducted with Care Giver Beth Barbarose to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.