Incident investigation·August 16, 2021

Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced Case Management Visit. LPA met with Administrator, Nithi Narasappa, and discussed the purpose of the visit. All staff that interacted with LPA had a current criminal record clearance. Today's visit is in response to the self-reported incident regarding Resident 1 (R1 - see LIC811 Confidential Names List), that was submitted to the Regional Office on August 11, 2021. LPA conducted a health and safety check at the facility, and no health or safety issues were identified. All staff present that interacted with the LPA have a current criminal record clearance. Residents observed appeared appropriate for the facility. Facility records were obtained on this date. No deficiencies were cited or observed on this date. An exit interview was conducted and a copy of their appeal rights (LIC9058 01/16) along with a copy of this report was provided to Administrator, Narasappa via electronic mail. An electronic read receipt confirmation was requested to be sent by the Administrator upon receipt of the documents.