Incident investigation·January 9, 2026

Licensing Program Analyst (LPA) Jose De La Cruz conducted an unannounced Case Management Visit to follow up on three incident reports received on December 27, 2025. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Facility Director Nicole Long. The incidents reported occurred on December 6th and 7th, 2025 regarding falls sustained by residents. During today’s visit, LPA briefly toured the interior and exterior of the facility. LPA conducted safety checks with the three residents included on the three reports, interviews, and records review. Further review might be required by the department and follow up might be necessary. One deficiency was cited by the California Code of Regulations, Title 22 (refer to the LIC809-D page). No Civil Penalty was assessed. Plan of Correction was jointly developed with Facility Director Nicole Long. An exit interview was conducted with Facility Director Nicole Long, to whom a copy of this report, the LIC 809-D pages, and the Licensee/Appeal Rights (LIC9058 03/22) were provided during today’s visit.