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Inspection visit

Routine inspection

SERRA MESA GUESTS HOME IILicense 3746029405 citations on this visit
5 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced visit to conduct a Required Annual Inspection. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Caregiver Celina Samonte. LPA then met with Licensee Evelyn Salazar, who arrived later during the visit. According to the facility’s license, the facility has a maximum capacity of six (6) residents, of whom all may be ambulatory or non-ambulatory, but none may be bedridden. According to care records, staff interviews, and LPA observation: During today’s inspection, there was a total of one (1) resident in care, Resident #1 (R1), who was non-ambulatory. [See LIC811 Confidential Names list for a description of select person identifiers used in this report.] The facility’s license does not include endorsements for delayed-egress doors or secured perimeter, and neither of these were present. During today’s visit, LPA performed a welfare check, interviewing R1 and multiple staff. LPA reviewed R1’s care records and personnel files for multiple staff. LPA, accompanied by the Licensee, also toured the interior and exterior of the facility, and inspected all common areas and bedrooms. The facility was clean, sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Resident bedrooms contained the required furnishings. Doors, windows and screens, toilets, and showers were working. Extra linens, hygiene supplies, and Personal Protective Equipment (PPE) were present. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and resident activities. Inside the facility was a cabinet which contained centrally stored medications. At the time of LPA’s arrival, the doors of this cabinet were closed but not locked. (This cabinet was subsequently locked by staff during LPA’s visit.) Inside the facility’s garage refrigerator, LPA observed, unlocked/accessible, three (3) packages of suppositories. [CONTINUED ON LIC 809-C, 1 of 2] [CONTINUED FROM LIC 809] Interview of facility manager showed that the suppositories belonged to a former resident. (The suppositories were subsequently removed and handed to Licensee for destruction.) In the facility’s backyard, LPA observed two (2) former juice bottles which had been re-purposed to hold liquid cleaning chemicals; one was purple in color, and one was clear. Staff interviews confirmed these bottles contained cleaning chemicals, to include bleach. The original juice labels were still on these bottles, and the bottles were left in the open and accessible. (These chemicals were subsequently removed and handed to staff to be correctly labeled and locked away). According to their latest LIC602 Physician’s Report (dated 10/24/2024), R1’s physician wrote that R1 had Alzheimer’s Disease and Dementia, that they were confused/disoriented, and that they required staff assistance to store and take their prescribed medications. The facility’s ambient internal temperature was complaint at 71 F. Hot water at taps accessible to clients were initially too hot, when compared to the temperature range described in regulation: Kitchen Sink was 129.4 F, Bathroom #1 Sink was 131.9 F, Bathroom #2 Sink was 133.2 F, and Bathroom #3 Sink was 133.6 F. (During today’s visit, adjustments were made to the facility’s water heater to bring all these taps back into the compliant temperature range). Appliances to preserve perishable food were compliant in temperature: Kitchen and Garage Refrigerators were both below 40 F. Kitchen and Garage Freezers were both 0 F or colder. There were at least (2) days of perishable food and at least seven (7) days non-perishable food present, all safely stored. Cooking/dining equipment and utensils were present. Confidential records were stored in locked areas. Per the Licensee, no firearms or ammunition were kept at the facility. No pools or bodies of water observed on the premises. The facility's fireplace was screened. There were no open-faced heaters accessible to residents. Smoke detectors, carbon monoxide detector, emergency lighting, night lights, and facility telephone were all working. The facility’s fire extinguishers were serviced within the last twelve (12) months. Required licensing postings were observed in visible areas of the facility. Licensee presented proof of current business liability insurance. During a review of training records, LPA observed, and manager interview confirmed: Licensee did not have proof that active Staff #1 (S1) through Staff #5 (S5) had received training on the facility’s written Emergency Disaster Plan within the last year, as was required. Also, Licensee did not have proof that S1 through S5 had received training on Personal Protective Equipment (PPE) within the last year, as was required. [CONTINUED ON LIC 809-C, 2 of 2] [CONTINUED FROM LIC 809-C, 1 of 2] Four (4) deficiencies was cited per California Code of Regulations, Title 22, and one (1) deficiency was cited per California Health and Safety Code (refer to the LIC 809-D pages). Plans of Correction were jointly developed with the Licensee. LPA also issued one (1) Technical Violation (TV) regarding tight-fitting covers on trash cans (refer to the LIC9102-TV page). An exit interview was conducted with Licensee Evelyn Salazar, to whom a copy of this report, the LIC 809-D pages, the LIC9102-TV page, the LIC811 Confidential Names List, and the Licensee/Appeal Rights (LIC9058 03/22) were provided to Licensee during today's visit.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.695(b)Type B

    Based on records review and interviews, Licensee did not ensure that 5 of 5 active staff (S1 through S5) received annual training on the facility's written emergency/disaster plan. This posed a potential safetly risk to persons in care.

  • 87470(b)(2)(C)Type B

    Based on records review and interviews, Licensee did not ensure that 5 of 5 facility staff (S1 through S5) were trained in the proper use of all required PPE annually. This posed a potential health risk to persons in care.

  • Provide resident hot water for personal care

    Based on LPA measurement via thermometer, Licensee did not maintain hot water temperature controls to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degrees F and not more than 120 degrees F. This posed an immediate safety risk to 1 of 1 residents (R1) in care.

  • 87309(a)Type A

    Ensure hazardous items are locked and not unattended

    Based on LPA observation and staff interview, Licensee did not ensure that cleaning solutions and other items that could pose a danger if readily available to clients were stored where inaccessible to clients. This posed an immediate health and safety risk to 1 of 1 clients (R1) in care.

  • Store centrally held medications in locked secure place

    Based on LPA observation and manager interview, Licensee did not ensure that centrally stored medicines were kept in a safe and locked place that is not accessible to persons other than employees responsible for them. This posed an immediate health and safety risk to 1 of 1 residents (R1) in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 7, 2024 inspection of SERRA MESA GUESTS HOME II?

This was an inspection of SERRA MESA GUESTS HOME II on November 7, 2024. 5 citations were issued: 3 Type A (serious) and 2 Type B.

Were any citations issued to SERRA MESA GUESTS HOME II on November 7, 2024?

Yes, 5 citations were issued (3 Type A, 2 Type B). The first citation was for: "Based on records review and interviews, Licensee did not ensure that 5 of 5 active staff (S1 through S5) received annual..."

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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