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Inspection visit

Complaint

RANCHO SANTA FE VILLALicense 374603125
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

An interview with the administrator revealed there was no order from R1’s home health agency, but instead the administrator had suggested a hospital bed for R1. R2 declined the hospital bed but agreed to allow the administrator to reduce the height of R1’s bed frame. Although R2 would decline suggestions from the administrator, staff were still able to meet R1’s needs. An interview with the home health agency that provided services to R1 revealed there was no order, nor suggestion for a hospital bed. The agency disclosed R2 was very involved in R1’s care and preferred a homeopathic approach to R1’s care. Per home health, there was no indication that R1’s needs were not being met at the facility. Interviews internal and external sources did not reveal any concerns with staff not meeting the residents’ needs. The Department attempted to interview R1 on multiple occasions, but these attempts were not successful. Based on the evidence obtained, the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Administrator Ray Baha, to whom a copy of this report, and Licensee Rights (LIC 9058), were provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87626(b)(3)Type B

    87625 Managed Incontinence (b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: (3) Ensuring that incontinent residents are kept clean and dry...This requirement was not met as evidenced by: Based on interviews and review of records, the licensee did not ensure R1 and R2 were kept clean and dry, which posed an potential health, safety, and personal rights risk to two residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 20, 2025 inspection of RANCHO SANTA FE VILLA?

This was a complaint inspection of RANCHO SANTA FE VILLA on May 20, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to RANCHO SANTA FE VILLA on May 20, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.