complaint·December 7, 2023

reflect R1 was or reported being assaulted. The alleged incident occurred in the CRV Memory Care Unit. A sample of Memory Care Unit residents were interviewed but due to their medical/physical conditions could not serve as qualifiable witnesses. In their interview, R1 said they were in bed and were asleep when "a man hit me." R1 did not know who the man was. R1 never saw the person before. R1 said the man struck them in the forehead once. R1 told a family member but did not report the incident to CRV employees. R1 said they were seen by a doctor but received no injury. R1 has not seen the man again. When asked, R1 said they felt safe at CRV. When asked, R1 said no CRV staff or another resident hit them. R1 said there was no witness to the incident. Staff interviews yielded no conclusive evidence to support the allegation. Staff generally said they were familiar with R1 and knew they had Dementia. None of the staff witnessed any person strike R1 at any time. Interviews with outside sources did not produce information to corroborate the allegation. LPA observation during a walk through of the facility did not show evidence that R1 had been assaulted. A law enforcement officer responded to the facility, but no arrest was made. The Department has investigated the allegation that a resident was hit by an unknown adult while in care, resulting in injury. Based on interviews and record reviews the investigation failed to produce sufficient evidence to support the allegation. The preponderance of evidence standard was not met; therefore, the allegation is deemed unsubstantiated. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 01/16) were provided to Office Manager, Avalos, whose signature below confirms receipt of these rights.