Follow-up·July 6, 2021

Licensing Program Analyst (LPA) Elizabeth Hamilton and Licensing Program Manager (LPM) Denise Powell conducted an unannounced visit at the facility. LPA and LPM gained access to the facility, identified themselves to Resident Services Director, Deanna Lyons and explained the purpose of the visit was to deliver an amended report from a previous complaint visit dated December 20, 2019. An exit interview was conducted with Resident Services Director, Deanna Lyons and a copy of this report along with Licensee/Appeal Rights (LIC 9058 01/16) was provided via email. An electronic receipt of confirmation was requested to be sent by the Licensee upon receipt of the documents.