Incident investigation·November 2, 2021

Licensing Program Analyst (LPA) Debbie Correia, conducted an unannounced Case Management-Incident visit. LPA was greeted at the door by Receptionist Glover, granted entry after identifying herself and disclosing the purpose of her visit. The purpose of LPA’s visit was to discuss an incident report which was received in our office on October 28, 2021. Incident report indicates client #1 left the facility (AWOL'd) on October 21,2021. LPA Correia conducted a record request however an interview with Administrator Diana Santana, revealed facility staff never lost site of C1. C1 went directly out front of the building to look at the sky, and then was redirected back into the facility. C1 is allowed to leave the facility unassisted and does not suffer form memory or cognitive impairment. No deficiency cited. An exit interview was conducted, this report was discussed and a copy of the report was provided via email to Administrator Santana along with Licensee Rights (LIC 9058 01/16). AN electronic email read reply confirms receipt of the report.