complaint·November 21, 2023

Licensing Program Analyst (LPA) Debbie Correia conducted an unannounced visit to commence a complaint investigation. LPA was greeted by Concierge Sandy Vance, identified herself, and met with Resident Service Director (RSD) Stacey Dickman and Resident Care Coordinator (RCC) Elida (Vidal) Tapia. LPA discussed the purpose of the visit and the basic elements of the allegations mentioned above with RSD Dickman and RCC Dickman. During today's visit, a record review revealed the alleged victim resides in the Independent Living section of the facility. The San Diego Regional Office (SDRO) Community Care Licensing (CCL) Division does not have jurisdiction over Independent Living Facilities (ILF), therefore the above allegations are determined to be unfounded, meaning that the allegations were false, could not have happened and/or are without a reasonable basis. We have therefore dismissed the complaint. An exit interview was conducted with RCC Tapia a copy of this report will be been provided for facility records.