complaint·May 16, 2023

On 5/16/2023, Licensing Program Analyst (LPA) Chinwe Nwogene conducted an unannounced visit to investigate the above allegation. LPA met with Executive Director, Ferlina McBride who was informed of the purpose of the visit. At the time of visit, LPA interviewed staff, interviewed residents, conducted an inspection of the facility dining. Regrading the allegation “Facility is not providing a safe environment for resident”, it was alleged that facility dining is undergoing construction to the ceiling, floors and chemicals fumes are present while the residents are eating. LPA interviewed staff who denied there was any construction in the dining. LPA interviewed residents who also denied seeing any construction happening in the dining. LPA conducted an inspection of the facility dining and observed no construction happening in the dining. The dining area was observed to be clean and furnitures in good condition. Based on LPA’s observation, interviews with staff, and residents there is not enough evidence to support the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time. An exit interview was conducted, and a copy of this report was reviewed with and provided to Ferlina McBride.