Complaint·December 17, 2024

Administrator spoke to R1 and their responsible party and relayed that R1 would need to be sent out each day for insulin injections or have a third-party company visit the facility to assist R1 with the insulin shots, at a cost of $150 to be paid by R1. Prior to this hospital visit, R1 managed their own medications. Administrator stated that they did not serve R1 with an eviction notice because R1 had not returned to the facility. Administrator stated that he would serve R1 with a 30-day eviction notice, as the facility is unable to meet R1’s needs. Information obtained from R1 admitted that they did use to manage their own medication and injections independently. After returning from the hospital visit, the facility conducted a reassessment, which revealed that R1 had a change in their level of care due to needing assistance with medication. R1 stated that they did not receive an official eviction notice. Information obtained from interviews with other pertinent parties corroborated that the facility did not serve R1 with a 3-day or 30-day eviction notice. During the course of the investigation, LPA verified that no eviction notices were generated for R1 or provided to R1 or their responsible party. Based on the information obtained during the investigation, the allegation that the facility unlawfully evicted the resident has been deemed unfounded, meaning that the allegation was false, could not have happened, and/or is without a reasonable basis. An exit interview was conducted and a copy of this report was discussed with and provided to Business Office Director, Tasha Keller.