Incident investigation·June 28, 2021

Licensing Program Analyst (LPA) Elizabeth Hamilton, conducted an unannounced case management visit at the facility. LPA gained access to the facility, identified herself to Director of Resident Services, Corinna Norton and explained the purpose of the visit. The purpose of the visit was to discuss Incident Reports received in our office on June 25, 2021. During today’s visit, LPA requested copies of staff and resident records and conducted interviews with staff and residents. No deficiencies were observed during today’s visit. An exit interview was conducted with the Norton and a copy of this report along with Licensee/Appeal Rights (LIC9058 01/16) was provided to Norton via email. An electronic receipt of confirmation was requested to be sent by the Director of Resident Services upon receipt of the documents.