complaint·January 20, 2023

R1 stated that on January 1, 2023 they had a flooding accident in their room due to a broken toilet. R1 stated that a few days after the incident R1 noticed that their wedding ring was missing. R1 stated that due to recent weight loss their wedding ring was very loose on their finger and would often slip off. R1 stated that several days after the flooding incident R1 advised the facility that their wedding ring was missing. R1 stated that facility staff immediately came to their aid and began searching for the missing ring. R1 further stated that they do not place any blame on the facility or facility staff since R1 is not sure when or where they lost their ring. Interview with Executive Director revealed on January 4, 2023, R1 notified facility staff that their wedding ring was missing. R1 advised staff that there wedding ring had become very loose on their hand but they continued to wear it for sentimental reasons. R1 advised staff that they had the ring on their hand as of January 1, 2023. On January 1, 2023 R1 broke their toilet and water was starting to overflow. Facility staff went to R1's unit to help with overflowing water and install new toilet. On January 4, 2023 R1 noticed their wedding ring was no longer on their finger. R1 advised staff that the ring might have been lost in the commotion when the toilet broke. Facility staff searched R1's unit as well as the library, dining room and all common areas of the building but the ring was not located. Based upon the foregoing, the above listed allegation is unsubstantiated. This finding means that the preponderance of the evidence standard has not been met and the allegation is invalid. An exit interview was conducted with Jolene Hall and a copy of this report and Licensee/Appeal Rights (LIC9058, 3/22) were provided to Jolene Hall whose signature below confirms receipt of documents.