complaint·March 22, 2023

(CONTINUED FROM LIC9099) Interviews were conducted with ten (10) residents and LPA toured the kitchen and inspected the facility's food supply. During LPA's tour of the kitchen, a multitude of fresh vegetables and fruits such as onions, lettuce, carrots, potatoes, mushrooms, zucchini, cabbage, apples, bananas, oranges, lemons, and limes were observed in the refrigerator as well as in the actual food prep area being prepared for residents. Meats such as chicken, pork, hamburger, and brisket were also observed in the refrigerator and freezer. Cartons of liquid scrambled eggs were observed in the refrigerator as well. LPA observed lunch service of soup, roasted turkey, yams, green beans, and a dessert of pumpkin cake which was in accordance with the planned menu. Interviews were conducted with ten (10) residents. Nine (9) of ten (10) residents interviewed reported the food served at the facility is of good quality. All ten (10) residents interviewed reported there are choices or alternatives available. Nine (9) of ten (10) residents interviewed reported the meat served at the facility was not greasy. All ten (10) residents interviewed reported the soup served was not greasy. All ten (10) residents interviewed reported the bacon served is cooked to a very crispy state and six (6) of ten (10) residents reported they prefer it that way. Regarding the allegation " Facility does not ensure that snacks are made available to residents in care", it was alleged that the facility does not provide snacks in between meals. All ten (10) residents interviewed revealed snacks are available in the dining room upon request. During facility tour, LPA observed snacks such as cake and fruit from the dining room in several resident rooms. Although the allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. An exit interview was conducted and copy of this report was provided.