complaint·November 25, 2024

to increased behaviors of wandering and confusion, the narrative charting revealed that the recommendation was not followed. LPA conducted interviews, per the interviews conducted with the Resident Services Director, Cherryrose Gajo, the facility implemented a 1:1 Caregiver for R1 and for their safety. Per a records review conducted, revealed that alternative placement was being looked into in or around March 2023 for R1. Per an additional records review (text message), conducted the facility suggested a resource to assist with relocating R1. R1 was unable to be interviewed as they moved out of the facility on 04/17/23. Based on interviews and records review the allegation of illegal eviction is unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred. An exit interview was conducted and a copy of this report, LIC811-Confidential names list was provided to Cherryrose Gajo, Resident Services Director, and Shaun McGuirk, Executive Director.