complaint·April 24, 2024

Licensing Program Analyst (LPA) Iby Strong made an unannounced visit to continue an investigation on the above-mentioned allegation. LPA identified herself and disclosed the purpose of her visit. LPA met with Executive Director Kimberly Garcia. According to allegations, Resident 1 (R1) was harassed, by Staff 1 (S1), in an attempt to move R1 into a higher priced area of the facility. According to facility file review, facility has Community Care licensed assisted living and memory care with verified fire clearance capacity of 177 residents or 143 units. Facility also has an independent living non-licensed section of 210 units which totals 353 units combined. Based on R1 records, R1 resides in the independent living area of the facility in which Community Care Licensing does not have jurisdiction. Therefore, the complaint is unfounded. An exit interview was conducted and a copy of Licensee's Rights (LIC 9058 03/22) along with a copy of this report was provided to Executive Director Kimberly Garcia.