complaint·March 7, 2025

Interview with Medication Technician revealed that R1 received medication as prescribed. Interview with outside source could not corroborate that medication was not issued as prescribed. It was also alleged that R1 was charged for services after September 30, 2024, though resident moved out on September 20, 2024. Records collected revealed that R1 was at the facility from September 7, 2024, until September 20, 2024. According to interviews, R1 submitted their 30-day notice on September 11, 2024, and had paid the full month of September of 2024. According to the reviewed Admissions Agreement, the resident continues to be responsible for all charges accruing under the agreement until 30 days. Based on such information, R1 is responsible for charges until October 11, 2024. Based on multiple interviews and record reviews there is not a preponderance of evidence to prove alleged violations occurred, therefore the allegations are unsubstantiated. An exit interview was conducted with Executive Director Kimberly Garcia to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.