Complaint·October 3, 2024

(Continued from 1099) Interviews with staff revealed the clients eat a variety of fruits and vegetables along with grains, yogurt and meats. Observations revealed the facility has an updated menu that is completed and is renewed every week, and the staff adhere to the facility menu for the clients. LPA observations revealed meals being prepared and served to residents. LPA observation during meal service revealed a full dining room and the clients were eating green salad, roast beef with gravy, vegetables, bread and peach cobbler. Interviews with an outside source revealed they have not had any issues with the facility or with the meals/foods being served. Interviews with staff also revealed that some clients eat different meals depending on their preferences or dietary restrictions. The Department has investigated the above-mentioned allegation and based on interviews and records review, the preponderance of the evidence has not been met, therefore, this allegation is deemed unsubstantiated. An exit interview was conducted with Administrator Cho, whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIC9058 3/22).