Office review·March 1, 2024

An informal meeting was held via zoom with the San Diego Adult and Senior Care Regional Office. The following are the attendees of the virtual meeting: Associate Program Administrator (APA) Icela Estrada, Licensing Program Manager (LPM) Jennifer Lott, Licensing Program Analyst (LPA) Debbie Correia, and the Licensee. The purpose of this meeting was to develop Plans of Corrections (POCs) to address deficiencies that were deemed substantiated through a complaint investigation that was conducted by the Department. APA Estrada explained a POC is a collaborative effort between the Licensee and the LPA that needs to be developed by law, even if there is a disagreement regarding the investigation findings. During the meeting, the Licensee agreed that they and their staff will attend Community Care Licensing approved trainings that address the specifics of each regulation. APA Estrada also informed the Licensee that the report will notate the Licensee’s willingness to implement the POCs even though they disagree with the findings, per their request.