Routine inspection·March 26, 2026

Licensing Program Analyst (LPA) Arian Golbakhsh conducted an unannounced, required Annual Inspection. The facility file and personnel report was reviewed prior to the visit. LPA was welcomed by, identified themselves to, and discussed the purpose of the visit to Receptionist Armi Bersamin and Executive Director Nora Garza. The facility's license shows a maximum capacity of eighty-five (85) non-ambulatory residents, ten (10) of which may be bedridden. Additionally, the facility is approved for ten (10) hospice waivers. During today’s inspection there were sixty-two (62) residents in care. LPA, Executive Director Garza, and Maintenance Director Vincent Reid toured the interior and exterior of the facility and inspected a sampling of occupied and unoccupied resident rooms. The facility was clean, sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Client bedrooms contained the required furnishings. Doors, windows, screens, toilets, and showers were in working order. Hot water temperature at taps accessible to clients were all compliant: Bathroom sink was on one end of the building read at 113F and one on the other side read at 119F. Extra linens and hygiene supplies were present, as well as Personal Protective Equipment. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and client activities. LPA observed a "Town Hall" meeting where staff and residents met for discussion and news, as well as introducing new staff members. The facility contained at least two (2) days of perishable food, and at least seven (7) days non-perishable food, all safely stored. Cooking, dining equipment, and utensils were present. Knives are stored in the main kitchen and inaccessible to residents. [Continued on LIC 809-C] [Continued from LIC 812] No toxic chemicals or poisons were accessible to clients.  Medications were labeled, as required, and stored in locked areas. No pools or bodies of water exist on the premises. Per Executive Director Garza, no firearms or ammunition are kept at the facility. Smoke and carbon monoxide detectors, emergency lighting, and facility telephone were all in working order. Fire panel was last serviced in December 2025. Fire extinguishers were serviced within the last 12 months, dated for January 2026. First aid kit was complete and readily accessible. Required licensing postings were observed in visible areas of the facility. Due to time constraints, LPA was unable to complete the file review portion of the inspection. LPA will return on a later date to conduct file review as well as staff and resident interviews. During today's visit, LPA observed residents to be attended to in a timely manner and with respect. LPA also observed residents engaged in a variety of activities during the visit. No deficiencies were cited during today's inspection. An exit interview was conducted with Executive Director Garza to whom a copy of this report and the Licensee/Appeal Rights (LIC 9058) were provided. Their signature below confirms receipt of these documents.