Skip to main content

Inspection visit

Routine inspection

HERITAGE HILLSLicense 3746037782 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Denise Powell conducted an unannounced Required One Year visit to ensure substantial compliance with Title 22 regulations. The facility is licensed for sixty-four elderly residents, all of whom may be non-ambulatory with an approved hospice waiver for fifteen residents (waiver increase approved, confirmation letter pending). Bedridden fire clearance is currently approved for ten residents. There are fifteen residents currently on hospice care. LPA was granted entry and met with Cindy Niedrich Resident Services Director (RSD), then conducted a tour of the facility, inside and outside. The facility appeared clean and in good repair, with comfortable and attractive accommodations provided. LPA observed food service and group activity and saw residents in care being treated with dignity by staff. Adequate caregivers were on duty to meet residents needs. All indoor and outdoor passageways were free from obstruction. The facility is operating in accordance to their fire clearance. Carbon monoxide and smoke detectors are hard wired and operable. A comfortable temperature of 74 degrees was maintained. Hot water temperature in resident bathrooms was measured at 114.9 degrees F. Each toilet and shower has grab bars for resident use and non-skid surfacing. Resident rooms have sufficient lighting. Food supplies were appropriately covered and labeled and menus were on hand. Medication is centrally stored and secured in locked medication rooms located on each floor. Staff records were reviewed and indicated current first aid/CPR training along with other required training. Review of a sample of resident records indicates that in each file, there is a current medical assessment, needs and services plan, appraisal and a signed, dated Admission Agreement. Minor deficiencies were observed in areas inspected during today's visit and are noted on the attached 809-D form. LPA provided additional guidance on emergency disaster planning, designated smoking area and advertising requirements. Administrator will submit updated LIC500 and LIC610E forms within ten days. An exit interview was conducted, plans of correction were reviewed and a copy of this report along with licensee rights was provided to RSD Cindy Niedrich whose signature below confirms receipt of these rights. THIS IS AN AMENDED REPORT, dated 10/11/21. The Type B deficiency for 87468.2 (Personal Rights) as noted on 809-D form has been dismissed upon appeal.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2Type B

    Based on observation, the licensee did not comply with the section cited above for all residents which poses a potential personal rights risk to persons in care.

  • 87555(26)Type B

    Based on observation the licensee did not comply with the section cited above in which poses a potential safety risk to all persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 1, 2019 inspection of HERITAGE HILLS?

This was a inspection inspection of HERITAGE HILLS on November 1, 2019. 2 citations were issued: 2 Type B.

Were any citations issued to HERITAGE HILLS on November 1, 2019?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "Based on observation, the licensee did not comply with the section cited above for all residents which poses a potential..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.