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Inspection visit

complaint

HERITAGE HILLSLicense 3746037781 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Interview with facility staff revealed as of January 2022 facility staff was in communication with R1’s responsible party regarding the resident being dropped from their health care provider. This same staff member advised the responsible party of the monthly fees that R1 would need to pay monthly to continue their stay at the facility. Staff stated that R1’s responsible party eventually decided to move them to a different facility. Interview with Executive Director (ED) revealed minimal knowledge regarding R1’s eviction since they were recently hired. ED stated that although the facility was working with R1’s responsible party in finding them new placement, a 30-day eviction notice was never issued to R1 or submitted to CCL. Based upon records review and interviews, the above allegation is substantiated. This finding means that the preponderance of the evidence standard has been met and the allegation is valid. Deficiency is cited in accordance with California Code of Regulations, Title 22. An exit interview was conducted with Amanda Togia and a copy of this report and Licensee/Appeal Rights (LIC 9058) were provided to Amanda Togia whose signature below confirms receipt of documents.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87224(a)(1)Type B

    The licensee may evict a resident for one or more of the reasons listed in Section 87224(a)(1)...Thirty (30) days written notice to the resident is required...Nonpayment of the rate for basic services within ten days of the due date.This requirement has not been met as evidenced by: Based on interviews and records review, Thirty (30) days written notice to the resident was not issued for Nonpayment of the rate for basic services...for 1 in 1 of 64 persons in care [R1] which posed an immediate safety and personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 23, 2022 inspection of HERITAGE HILLS?

This was a complaint inspection of HERITAGE HILLS on November 23, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to HERITAGE HILLS on November 23, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "The licensee may evict a resident for one or more of the reasons listed in Section 87224(a)(1)...Thirty (30) days writte..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.