complaint·July 16, 2024

Continuation from LIC9099 According to staff present on date of first incident, July 5, 2024, R2 was having a behavior and injured R1 causing a minor bruise to the shoulder. Staff revealed they observed the incident and provided care for R1. Staff also revealed that on another date, July 7, 2024, R3 became upset at R1, resulting in R3 scratching at R1. Staff revealed that R1 received first aid and residents were separated immediately. According to interviews, staff observed both incidents. Interview with outside sources revealed that staff acts quickly in urgent events, and there is no issue with the supervision provided to the residents in care. Lastly, records reviewed revealed facility documented events properly and have also addressed R2 and R3’s behaviors to prevent future instances. During investigation, there was no corroborating information found to determine lack of supervision resulted in resident-on-resident altercations. Based on LPA's interviews with staff, outside source interviews, and record reviews there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with Resident Services Director Nae Brownell, to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.