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Inspection visit

Incident investigation

HERITAGE HILLSLicense 3746037781 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Hannah Rodgers conducted an unannounced Case Management – Incident visit. LPA was welcomed by, identified herself to, and discussed the purpose of the visit with Assistant Resident Service Director Starsha Borja. Executive Director Mike McCoy and Resident Service Director Evalyn Valaile arrived during the visit. Today's visit was in response to a self-reported incident of Resident 1 (R1) found chewing on two pencil sharpeners during arts and craft resulting in staff finding two single razor blades in R1's mouth. [See LIC811 Confidential Names List.] During today’s visit, LPA performed a brief facility tour and welfare check on R1. LPA also collected copies of and reviewed R1's care and medical records. According to their latest LIC602 Physician’s Report, R1 was diagnosed with Alzheimer's disease and Dementia. Due to their baseline memory loss, R1 was not able to serve as a reliable historian/interviewee for this case. Staff interviews unanimously showed: Resident's are not to be allowed access to pencil sharpeners due to safety concerns. Sharpeners were to be used by staff to sharpen resident's pencils. Staff interviews further show: R1 has a history of putting inedible objects into their mouth and there is no consensus on how R1 obtained the sharpeners. Direct cares staff were supervising R1's floor (the first floor), activity staff were on the second floor conducting a different activity. One (1) deficiency was cited per California Health and Safety Code. An exit interview was conducted with Executive Director Mike McCoy and Resident Service Director Evalyn Valaile, to whom a copy of this report, the LIC811 Confidential Names List, the LIC809-D, and the Licensee/Appeal Rights (LIC9058 03/22) were provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.312(e)Type B

    1569.312 Basic services requirements: "(e) Monitoring the activities of the residents while they are under the supervision of the facility to ensure their general health, safety, and well-being." This requirement was not met as evidence by: Based on interview, the licensee did not comply with the section cited above in one (1) out of sixety-nine (69) residents which posed a potential health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 30, 2024 inspection of HERITAGE HILLS?

This was a other inspection of HERITAGE HILLS on December 30, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to HERITAGE HILLS on December 30, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "1569.312 Basic services requirements: "(e) Monitoring the activities of the residents while they are under the superv..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.