Inspection visit
complaint
Inspector’s narrative
What the inspector wrote
Citations
2 citations recorded*CCLD
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
- 87464(f)(1)Type A
87464 Basic Services(f) Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c).This requirement was not met as evidenced by: Based on record review and interviews, the licensee did not ensure that R1 was provided care and supervision, which posed an immediate health, safety, and personal rights risk to 1 (R1) of 64 residents in care.
- 87463(c)(3)Type A
Reappraisals (c) If the licensee observes or is made aware of behavioral expression, as defined in Section 87101, that has caused or may cause harm to the resident or others, the licensee shall document all of the following in the resident’s reappraisal: (3) Interventions to be implemented to minimize the risks to the health and safety of the resident or others associated with the resident's behavioral expression. The licensee shall use the least restrictive intervention to manage the behavioral expression based on the individual needs of the resident. This requirement was not met as evidenced by: Based on record review and interviews, the licensee did not ensure that R2 received a reappraisal after a significant change in condition and behavioral expression to minimize risks to other residents in care. This posed an immediate safety risk to 70 of 70 residents in care.
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FAQ · About this visit
Common questions about this visit
What happened during the February 24, 2025 inspection of HERITAGE HILLS?
This was a complaint inspection of HERITAGE HILLS on February 24, 2025. 1 citation were issued: 1 Type A (serious).
Were any citations issued to HERITAGE HILLS on February 24, 2025?
Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87464 Basic Services(f) Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101..."
What type of inspection was this?
This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.
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