Complaint·February 19, 2026

Regarding the allegation staff did not treat resident with dignity. Resident 1 reported concerns regarding staff behavior; however, no specific dates or times were provided. During the interview, LPA observed the resident to be alert and oriented .Resident 2 reported that staff treat residents appropriately and stated that he has no complaints regarding staff conduct. Resident 3 reported no concerns regarding staff treatment and stated that Staff 1 was nice and helpful. No additional residents or documentation corroborated the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted with Administrator Todd Brooks, and copy of report provided.