complaint·August 20, 2025

will order their own food from fast food restaurants. R1 denied making a request to staff to be served an alternate meal. Per interview with Executive Director Brigitta Lofvendahl, R1 does not have a prescribed modified diet, but a request was received on 07/05/25, from R1s responsible party for R1 to have more vegetables when meat is being served. Per Lofvendahl the staff were informed of the request, and have followed the directive that was given. Additionally, per a records review of a unusual/injury incident report R1 was sent out on 06/07/25, for symptoms related to a medical diagnosis. The LPA reviewed emergency room discharge paperwork for R1 dated 06/07/25, and one of the instructions for care at home provided was to "eat less seafood and red meat", and to follow up with primary care physician. Per the email dated 06/13/25, R1's discharged paperwork was sent to R1s doctor. A response was received via email on 06/19/25 which included two medication prescriptions. There is nothing documented stating that R1 was prescribed a modified diet. Based on interviews and records review, the allegation of staff are not meeting resident's dietary needs, is unfounded. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. An exit interview was conducted and a copy of this report was reviewed and provided to Brigitta Lofevendahl, Executive Director.