complaint·August 19, 2022

(CONTINUED FROM LIC9099) It was then that R1 began to complain of pain. Furthermore, interviews conducted with a medical professional revealed R1’s fracture was not usually caused by being struck as R1 has alleged. Regarding the allegation “Facility staff failed to properly observe resident for bruises”, it was alleged that R1 was found to have bruising near to the buttocks area which facility should have been aware of. The investigation revealed facility staff documentation indicated no observed bruising to R1’s buttock area during dressing and grooming on the day in question. The investigation also indicated facility staff regularly and thoroughly document R1’s condition and behaviors. The above allegations are found to be UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated at this time. An exit interview was conducted and a copy of this report along with LIC 811- Confidential Names list was provided.