complaint·January 28, 2025

LPA conducted interviews with multiple residents who could not corroborate what was alleged, as they could not recall being served expired food, hearing anyone saying that the food was expired or the food tasting or smelling like it was spoiled. Residents shared that there are not any concerns with the food, as they are served 3 meals a day as well as 2 snacks and are given more when they asked. Per interviews with staff food deliveries are received daily, and checked at the initial time of receipt. Staff denied receiving reports from residents and having being served expired food, in addition if there is expired food is noticed it is discarded. During today's visit LPA inspected the facility's food supply and observed for the food supply to be sufficient LPA observed for there to be two (2) containers of yogurt with a date stamp of 1/15/25 and 1/19/25. There were several jugs of milk and loaves of bread that had a sell by date that extended back to 1/21/25. According to the USDA Food and Safety and Inspection Service there are commonly used phrases such as A "Best if used by/Before" date indicates when a product will be best flavor or quality. It is not a purchase or safety date. A"Sell-by" date date tells the store how long to display the product for sale inventory management. It is not a safety date. A "Use-By" date is the last date recommended for the use of the product while at peak quality. It is not a safety date except when used on infant formula... Based on observation and interviews the allegation of staff served resident expired food is unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred. An exit interview was conducted and a copy of this report was provided to Brigitta Lofvendahl, Executive Director.