complaint·February 20, 2026

The facility administrator, stated that staff coverage is maintained at all times. Staff schedules were reviewed, and staff were identified as working during both daytime and nighttime hours. While it was alleged that the licensee’s father was present in the home, there was no evidence to support that residents were left without appropriate supervision. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated Regarding the allegation inadequate food service. During the visit on 11/23/2021, LPA observed meals being prepared and served. Lunch served during the visit consisted of beets, a turkey sandwich with tomatoes and mayonnaise, and clam chowder. The administrator stated that meals are rotated weekly based on resident preferences and that residents may request alternative meals. Residents interviewed reported that the food was adequate and that they received enough to eat. Residents stated that they are able to request different food items if desired. One former resident (Resident 4 ), who moved out of the facility in May 2021, reportedly complained about food; however, no current residents corroborated concerns regarding inadequate food service. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated Exit interview conducted with Administrator, Dragana Lekovic, and copy of report provided.