complaint·March 13, 2024

(Continuation of LIC9099) It was specifically alleged that the facility did not allow resident #1 (R1) to leave the facility. According to the residents Physician’s Report (LIC602), R1 had cognitive impairment and was unable to leave the facility unassisted. Per LIC602, R1’s mental condition was confused and disoriented. Letters from R1’s primary care physicians say that R1 met the criteria for neurocognitive disorder and lacked the capacity to make decisions such as medical and financial decisions and would benefit from having a fiduciary. According to court documents, R1 had been assigned power of attorney’s (POA) for medical and financial decisions. The facility had submitted an incident report to the Department indicating that the Sherriff’s Department was contacted as a visitor was making R1 uneasy and anxious and wanted to take R1 out of the facility. According to the report, the Sherriff’s Department recommended contacting them if that visitor attempted to return. According to the former Executive Director, the facility was ensuring safety measures for R1 were met. Based on the Department’s investigation of the above-mentioned allegation and the evidence obtained during staff and outside sources interviews and records reviewed, there is insufficient evidence to meet the preponderance of evidence standard. Therefore, the above allegation is deemed to be unsubstantiated. The report was discussed, and an exit interview was conducted with Executive Director, Michael McCoy and Memory Care Director Starsha Clark, to whom a copy of this report along with Licensee/Appeal Rights (LIC9058 01/16) were provided at the conclusion of the visit. The signature below confirms the documents were received.