Follow-up on corrections·September 28, 2022

Licensing Program Analyst (LPA) Dawn Segura conducted a case management visit to cite for a deficiency observed during a complaint investigation. LPA met with Kandy Franklin, Executive Director, and discussed the purpose of the visit. During a complaint investigation, LPA discovered, through a review of records maintained by the facility and Resident 1’s (R1) [an LIC 811 Confidential Names List was provided to identify the resident] hospice agency that the facility documented a call to the hospice agency, following R1 being found on the floor in the facility, at a time that was 50 minutes earlier than hospice records reflect that the call was received from facility staff. In response to the facility’s maintenance of inaccurate documentation, a deficiency is being cited Per Title 22, Division 6, Chapter 8 of the California Code of Regulations and is listed on an LIC 809-D. An exit interview was conducted, and this report was discussed with Kandy Franklin. Copies of this report and Licensee/Appeal Rights (LIC 9058) were provided to the Executive Director, and her signature on this form acknowledges receipt of the rights and a copy of this report.