Complaint·October 25, 2023

Continue from LIC9099 Based on interviews, and observations a preponderance of evidence exists to support the allegations. Deficiencies are being cited per California Code of Regulations, Title 22 (refer to the attached LIC 9099-D). An exit interview was conducted with Executive Director Jared Green, to whom a copy of this report, LIC 9099-C, LIC 9099-D, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided to. Continued from LIC9099 A Interview with residents did not reveal any information indicating resident’s medical needs were not being met. It was also alleged that staff were not following Resident 2’s (R2) admissions agreement by not providing transportation to medical appointments. Interviews with staff revealed that all residents receive transportation to medical appointments either by their medical insurance or at the cost to the facility via outsourced private transportation. Interview with R2 revealed that R2 prefers to use public transportation and is free to leave the facility unassisted. Additional interviews revealed that R2 had not requested private transportation from the facility staff. Lastly, it was alleged that an unknown staff changed R2’s medical appointment from an in-person appointment to a telephone appointment without their consent. Records collected revealed that the medical appointment date and time were not changed. Interviews were unable to corroborate that facility change R2’s medical appointment. Based on LPA's interviews, and record reviews there is not a preponderance of evidence to prove alleged violations occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with Executive Director Jared Green, to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.