complaint·April 23, 2026

(Continued from LIC9099, Page 1) Staff interviews revealed that staff provide medical visits for residents through a mobile doctor who visits the facility on a weekly to biweekly basis. Staff 1 (S1) stated that Resident 1 (R1) is not allowed to sign documents or make financial or medical decisions. S1 noted that R1 sees the mobile doctor on a biweekly basis. S1 told the LPA that they are afraid that R1 could become a victim of financial abuse or worse if they were to sign documents provided by visitors without the POA or responsible party present. Outside Source interviews revealed that R1 has been receiving medical appointments through the facility. Outside Source 1 (OS1) Confirmed they are able to see R1's progress notes and medications through an online charting system. Additionally, OS1 stated they are in communication with the facility twice a week about R1's condition and progress. This corroborates staff interviews. OS1 stated they have no concerns about the facility's ability to provide care for R1 and noted to the LPA that since having moved in, R1's condition has improved greatly. Records review revealed that R1 has been seen by the mobile doctor during the period of the complaint per the progress notes dated, 03/20/2026, 04/01/2026, 04/09/2026. Review of the progress note dated 03/20/2026 stated and confirmed that R1 is "forgetful, unable to concentrate, and unable to make appropriate medical or financial decisions independently." This corroborates outside source and staff interviews. Based on interviews and records review, a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with Yolonda Torres, Clinical Director and Executive director Andy Chin, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.