complaint·April 27, 2025

On 04/27/25, the department received the following documents: Face Sheet, Identification and Emergency Information, Physician's Report, Preplacement Appraisal Information, Needs and Services Plans for R1. The investigation revealed the following: Allegation: Staff does not prevent resident from threatening another resident. It is being alleged that a resident has been threatened several times by another resident. It is also alleged that the resident attempted to report the issue to a manager, but nothing has been done about these incidents. On 04/26/25, between 10:25 AM and 12:00 PM, the department interviewed S1-S5. Based on interviews conducted, 3 out of 5 staff interviewed denied the allegation, and 2 out of 5 staff interviewed did not know of the allegation happening. 5 out of 5 staff interviewed stated that the facility ensures that all residents feel and are safe and comfortable in the facility. On 04/26/25, between 01:10 PM and 02:40 PM, the department attempted to interview R1 and interviewed R2-R9. Based on interviews conducted, 4 out of 8 residents interviewed stated that no resident has threatened another resident in the facility, and 4 out of 8 residents interviewed stated that they don’t know of a resident being threatened by another resident in the facility. The department was unable to interview R1 for an answer. 8 out of 8 residents interviewed stated that no resident has ever threatened them, and the department was unable to interview R1 for an answer. 7 out of 8 residents interviewed stated that they feel safe and comfortable in this facility, and 1 out of 8 residents interviewed stated that they did not feel safe and comfortable at this facility. The department was unable to interview R1 to get an answer. Based on interviews, a review of records and observation, the above allegation is found to be Unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies were cited during this visit. An exit interview was conducted with Activities Director, Destiny Quijada, and a copy of this report was provided.