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Inspection visit

Follow-up on corrections

VILLA FLORENZALicense 3746042151 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA), Marisela Garcia-Centeno, conducted a case management visit to cite for a violation investigated during a separate complaint. LPA discussed the purpose of the visit with Administrator, Zohaib Alvi. On February 22, 2023, a review of the Admissions Agreement indicated that it contained provisions that violate the rights of residents. The facility’s policy for reimbursement was stated in the Admission Agreement as, “in the event, where/if resident expires before the 10 th of the month, POA will only receive the refund for the second half of the month. The resident dies on or after the 10th of the month, there will be no refund applicable in that case”. However, according to Title 22 regulations, admission agreements shall not contain any provision that violates the rights of any residents, including refund of fees paid. Pursuant to the California Code of Regulations, Title 22, Division 6, deficiency is being cited on the attached LIC809D and a plan of correction was jointly developed with Administrator. Zohaib Alvi. An exit interview was conducted with Administrator, Alvi, to whom a copy of the report and Licensee/Appeal Rights (LIC 9058 01/16) were provided at the conclusion of the visit.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87507(h)(4)Type B

    87507(h)(4) Admission AgreementAdmission Agreements: (h)The admission agreement shall not contain...: (4) Any provision that violates the rights of any residents...specified...in Health and Safety Code section 1569 et seq. This requirement was not met by: Based on interviews and record review, the licensee included unlawful provisions in the Admissions Agreement which posed a personal rights risk to x of x residents in care.

  • 1569.652Type B

    1569.652(c) Termination of admission agreement upon death of resident,... refund of fees paid.... A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the POA, ... within 15 days after the personal property is removed. This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not provide full reimbursement to 1 of 5, which posed a personal rights risk to 1 of x residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 27, 2023 inspection of VILLA FLORENZA?

This was a other inspection of VILLA FLORENZA on February 27, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to VILLA FLORENZA on February 27, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87507(h)(4) Admission AgreementAdmission Agreements: (h)The admission agreement shall not contain...: (4) Any provision ..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.