Incident investigation·September 6, 2024

Licensing Program Analyst (LPA), Carmen Lopez, conducted an unannounced visit to initiate a case management visit. LPA Lopez identified herself and was granted entry by Raquel Matthews, Director of Health and Wellness. LPA Lopez stated the purpose of the visit and reviewed the basic elements of the visit with Director of Health and Wellness Matthews. Executive Director Matthew Ryan later arrived and joined the visit. This visit was in response to an Unusual Incident/Injury Report (IR) that was received at the San Diego Regional Office on July 23, 2024. The IR said that the Assisted Living was undergoing work on their air conditioning units. During today's visit LPA Lopez spoke with staff, toured the facility, and requested and obtained relevant documents pertinent to this incident. According to the Health and Wellness Director Matthews the residents had portable air conditioning units and hydration stations throughout the facility. There were no issues with residents during the reparations. No deficiencies were observed or cited during today’s visit. An exit interview was conducted with Executive Director Mathew Ryan, and a copy of this report, and Licensee Appeal Rights (LIC9058) were provided to Executive Director Ryan at the conclusion of the visit. The signature below confirms that the documents were received.