Complaint·February 5, 2025

(Continuation of LIC9099) LPA reviewed the staff Daily Assignment schedule for January 13, 2025, through January 18, 2025, and did not observe the names of S1 or S2 on their assignment sheet. Upon further review of the roster for all Remington Club residents, it was determined that R1 did not reside in the licensed Assisted Living facility. LPA interviewed Director of Health and Wellness and confirmed that R1 did not ever reside in the assisted living facility. It was also confirmed that S1 and S2 are not employees of the facility. Based on the Department’s investigation of the above-mentioned allegation and the evidence obtained during records reviewed and interview with staff, we have found that the complaint was unfounded, meaning that the allegation was false, could not have happened, and/or is without a reasonable basis. The allegation was not pertinent to this licensed facility. The Department has cross-reported this complaint to the appropriate agencies for follow-up. The report was discussed, and an exit interview was conducted with Raquel Matthews, Director of Health and Wellness. A copy of this report along with Licensee/Appeal Rights (LIC9058 3/22) were provided to Director of Health and Wellness Matthews at the conclusion of the visit. The signature below confirms the receipt of these documents.