complaint·July 20, 2023

It was also revealed R1 had expressed a desire to move out and R1 had requested assistance from case management in finding new placement. Although, an interview revealed a conflicting statement regarding R1 stating R1 would be leaving and not returning to the facility on June 27th, a review of the Incident Report submitted to the Department and interviews contradicted this statement. Incident Report submitted to the Department indicated R1 had left the facility on June 27th to conduct errands. On June 28th, R1 called the facility, spoke to staff and notified staff R1 was hospitalized. Additionally, an external source provided the LPA electronic mail communication indicating R1’s room had been closed and referencing lack of payment. Based on evidence obtained, the facility did not provide R1 written notice, therefore, the allegation was Substantiated. The deficiency was cited in accordance with California Code of Regulations, Title 22, and listed on the LIC 9099D. A plan of correction was jointly formulated with Social Services Director, Ana Navarro An exit interview was conducted with Wellness Director, Susan Caccam and Social Services Director, Ana Navarro, to whom a copy of this report, LIC 9099D, LIC 811 and Licensee/Appeals Rights (LIC 9058) were provided.