Complaint·March 27, 2024

evidence or information to corroborate the allegations. Records reviewed included documented evidence that medication staff received medication training. No staff or outside source provided testimonies to support the allegations that staff was not properly trained to administer medications or did not follow physician medication orders. No interviews provided corroboration to the claim that staff did not provide incontinence care as needed. Interviews also did not provide first hand observation that staff did not treat residents with dignity. The Department has investigated the aforementioned allegations. The preponderance of evidence standard was not met which means , the allegations may have occurred, but insufficient information was obtained to support them. Based on interviews and record reviews, the allegations are Unsubstantiated. An exit interview was conducted with Director, Tia Suuronen-Goodwin , to whom a copy of this report and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.