Complaint·June 13, 2024

Record reviews revealed that the fees for rent and services were recorded in R1’s Admission Agreement. LPAs review of the agreement, indicates that R1's rent and services have not increased and remained consistent with the terms set forth in the contract. Review of the signed Admission Agreement, transaction records, and documented communication between R1’s representative and the Licensee confirms that the Licensee provided billing records that lists the amount being charged to R1. The fees are consistent with the terms and amount agreed upon by the Licensee and R1’s representative. Based on record review and interviews, the allegation that "the Licensee did not provide R1 or their representative a comprehensive description and fee schedule for services, as per the admission agreement" is UNFOUNDED, meaning it was false, could not have happened, and/or is without a reasonable basis. The allegation has therefore been dismissed. An exit interview was conducted with Tia Suuronen-Goodwin, Executive Director, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.