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Inspection visit

Complaint

CLOISTERS OF THE VALLEY, LLCLicense 3746042671 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

(Cont. from LIC 9099) Interviews and records review revealed that on 02/12/2026, R1 was sent out to the hospital and admitted for treatment of behaviors. R1 was medically cleared for discharge the next day, on 02/13/2026. Following R1’s clearance for discharge from the hospital, Staff 1 (S1) informed LPA that the facility needed to assess R1 prior to accepting R1 back into the facility. However, S1 stated that no staff were available to conduct the assessment. Review of R1’s progress notes dated 02/17/2026 revealed that the facility was actively seeking alternative placement for R1 rather than arranging for R1’s return at that time. Additional records review revealed that as of 03/02/2026, R1 had been transferred to a Skilled Nursing Facility and still had not returned to the facility, with interviews indicating that the transfer occurred because the facility would not accept R1 back. Licensee did not allow R1 to return to the facility or provide R1 with a 30 day written eviction. R1 was illegally evicted. Based on interviews and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California code of Regulations, Title 22, is being cited on the attached LIC 9099D. A plan of correction was jointly developed with the licensee. An exit interview was conducted with Resident Services Director Marquette Corbett and a copy of this report, along with Licensee/Appeal Rights (LIC 9058 01/16), were provided. Their signature confirms receipts of these documents.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Reappraisal identifies facility is not appropriate

    (4)"The licensee may evict a resident for one or more of the reasons listed in…Thirty (30) days written notice to the resident is required…the reappraisal believe that the facility is not appropriate for the resident." This requirement was not met, as evidenced by: Based on records and interviews: Licensee evicted 1 out of 63 residents(R1) based on inability to meet their needs, without issuing them 30 days written notice. This posed a potential personal rights risk to persons in care.

  • 87211(a)(1)(D)Type B

    (a) (1)A written report shall be submitted to the licensing agency..within seven days of the occurrence..(D) Any incident which threatens the welfare, safety or health.. any residentThis requirement was not met, as evidenced by: Based on records review and interviews, licensee did not follow the facility Reporting requirements for 1 out of 66 residents. This posed a potential health and personal rights risks to persons in care.

  • 87303(a)Type B

    Maintain facility in clean, safe, sanitary condition

  • Right to sufficient care and qualified staff

FAQ · About this visit

Common questions about this visit

What happened during the March 27, 2026 inspection of CLOISTERS OF THE VALLEY, LLC?

This was a complaint inspection of CLOISTERS OF THE VALLEY, LLC on March 27, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to CLOISTERS OF THE VALLEY, LLC on March 27, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "(4)"The licensee may evict a resident for one or more of the reasons listed in…Thirty (30) days written notice to the re..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.