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Inspection visit

Complaint

VISTA DEL LAGO MEMORY CARELicense 3746042741 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Additionally during interviews conducted it was admitted that staff did not have access to all resident information such as financial and the admission agreement, as they are housed in a separate office in a different folder and only two staff have access, which resulted in staff not having access to resident's emergency paperwork. The staff that had access (Business Office Director and Resident Services Director were not on shift at the time of when the request for documentation was needed. Therefore the allegation is SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. An exit interview was conducted and a copy of this report, 9099D and appeal rights were provided to Hilda Paz Sanchez, Community Relations Director

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87506(a)Type B

    Maintain separate complete record for each resident

    87506 Resident Records(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement is not met as evidenced by: the facility staff did not have access to the resident's emergency paperwork when needed when a resident was sent out.

  • 87355(b)Type A

    Criminal Record Clearance: (e) All individuals...shall prior to working, residing or volunteering in a licensed facility: (b) Prior to the Department issuing a license, the applicant, administrator and any adults other than a client, residing in the facility shall have a criminal record clearance or exemption. This requirement was not met as evidenced by: Based on observation and interviews, the Licensee did not comply with the above regulation with at least two staff (S1, S2). LPA George learned that S1 and S2 are not associated to this facility. This is an immediate safety risk to all residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 11, 2022 inspection of VISTA DEL LAGO MEMORY CARE?

This was a complaint inspection of VISTA DEL LAGO MEMORY CARE on May 11, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to VISTA DEL LAGO MEMORY CARE on May 11, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87506 Resident Records(a) The licensee shall ensure that a separate, complete, and current record is maintained for each..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.