Incident investigation·February 1, 2024

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent Case Management - Incident visit. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Executive Director Caroline Senteno. LPA then met with Assisted Living Coordinator Norma Munoz. Today's visit was follow-up to CCLD’s first visit, which occurred on 10/06/2023. Both visits were in response to licensee’s self-reported death of Resident #1 (R1), received at the CCLD San Diego Regional Office on 10/05/2023. [See LIC 811 Confidential Names List for a description of R1]. Per the report, R1 passed away on 09/25/2023. During today’s visit, LPA performed a brief facility tour and welfare check on remaining residents, finding no safety concerns. LPA also collected copies of additional pertinent care records and interviewed additional staff. No deficiencies were cited during today's visit. An exit interview was conducted with Munoz, to whom a copy of this report, the LIC811 Confidential Names List, and the Licensee/Appeal Rights (LIC9058 03/22) were provided during the visit.