Complaint·April 1, 2026

(Cont. from LIC 9099) Regarding the allegation, interviews reported that a neighboring individual has repeatedly made complaints to the facility about noise, safety hazards, and general disrepair, however, staff reported no structural or maintenance issues inside or outside the building. Staff stated that the neighbor has contacted the facility dozens of times, approached staff in person, and filed multiple complaints with city departments, all of which were investigated and determined to have no validity. Staff further stated that the facility’s mechanical systems, including the exhaust/fan units, were inspected by maintenance personnel and multiple outside vendors, who found no malfunctioning equipment. Interviews indicated that staff identified a single exhaust fan that may have been the source of the noise and turned the fan off. Staff stated that the facility recently passed a fire inspection, and no concerns were cited. Records review revealed an invoice from an HVAC company for a replacement fan designed to operate more quietly. LPA Ngallo toured the interior and exterior of the facility with the Executive Director. LPA observed no unusual, loud noises or malfunctioning fan units, and no trash or debris obstructing equipment. LPA observed a coffee shop on the left-hand corner of the property that is attached to the facility structure but operates separately and is undergoing its own permitted construction. A few construction materials were positioned neatly along the side of the building. No hazards were observed in any inspected area. The Department has investigated the above-mentioned allegation and based upon the information obtained during this investigation, it is determined that the preponderance of evidence was not met to support or corroborate the allegation and therefore deemed unsubstantiated. An exit interview was conducted with Executive Director Shawn Amirhoushmand., to whom a copy of this report and the Licensee’s Rights (LIC9058 01/16) were provided.