Complaint·August 20, 2024

Eight (8) of nine (9) interviews conducted reported not having knowledge of residents getting sick after eating food that is left out. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided to Administrator Farish. Administrator, Jolene Farish was interviewed and reported the facility had five (5) housekeepers and recently faced a housekeeping shortage due to one (1) housekeeper retiring, one (1) going on leave unexpectedly, and one (1) going on vacation for two (2) weeks. LPA reviewed the July 2024 staff schedule for the housekeepers, which indicates two (2) housekeepers were assigned to MCU on 7/31/2024. On 7/31/2024, RCD Ramirez reported Staff 1 (S1) was assigned as the housekeeper for MCU that day. On 7/31/2024, LPA Romero was in the MCU from approximately 10:00 a.m. to 12:15 p.m and did not observe S1 or any other housekeeping staff cleaning the MCU. During LPA’s visit on 7/31/2024, RD Condie had S1 go to the MCU to begin cleaning the six (6) resident bedrooms/bathrooms toured identified to require cleaning. RD Condie reported the MCU would be thoroughly cleaned. Administrator Farish reported the facility has hired a new housekeeper and is in the process of filling the remaining vacancies. Based on LPA’s observations, interviews conducted, and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations (Title 22, Division 6, Chapter 8), is being cited on the attached LIC 9099 D. An exit interview was conducted, and a copy of this report was provided to Administrator Farish.