complaint·October 28, 2022

witnesses or evidence to corroborate that an incident involving a facility resident had even occurred during this time. Interviews with the Administrator, staff and outside sources also revealed that the name of an individual mentioned in the complaint allegation was not recognized by anyone and was not a staff employee associated with the facility. Therefore, there was insufficient evidence to support this allegation. Due to lack of corroborating evidence, the findings regarding the above allegations were established to be unsubstantiated. This finding means although the allegations may have happened or could be valid, there is not a preponderance of evidence to prove that the alleged violations occurred. LPA Silveira conducted an exit interview with Eloisa Karatas. At the time of the exit interview Eloisa was provided with a copy of the Complaint Investigation Report (LIC9099) and Licensee Rights (LIC9058 01-2016) and signature on this report acknowledges receipt of the rights.